For Front Desk & Waiting Rooms

Your waiting room already knows
who’s next. You just haven’t shown it yet.

Patients ask front desk how much longer, over and over, because there is nowhere for them to check for themselves. The usual fix is a separate token-display purchase: a second subscription, a second login, a second thing that can drift out of sync.

CuraVerto's Live Queue Display isn't that. It's included from the Essential plan, and it reads off the same appointment record your clinic already books, checks in, and bills against.

Included From

Essential plan

Extra Systems

None

Queue Source

Your appointment book

Waiting Room · Live

Dr. Rao · Room 2 · 6 waiting

Now consulting

In progress

Token 14

Next up

Checked in

Token 15

Waiting

Checked in

Token 16

Sound familiar?

"How much longer, doctor?" asked by a dozen different patients across a busy morning, because there is no visible order for them to check for themselves.

No way to show the queue without calling names out loud, and calling names stops working the moment the waiting room gets loud or crowded.

A patient steps out for a call and comes back, and re-inserting them into a paper or verbal queue is where front desk ends up mediating a dispute instead of managing the desk.

A dedicated token-display box is a real, sellable product, but for a solo or two-doctor clinic it is a second subscription and a second screen on top of whatever already books the appointment.

A morning where nobody has to ask

9:10 AM

The appointment already exists

Whether a patient booked through the WhatsApp bot, by phone, or walked in and was added at the desk, the appointment is already sitting in the schedule for the day. Nothing separate has to be created for the queue.

9:15 AM

Front desk marks the patient checked-in

That single check-in action against the existing appointment is what puts the patient into the live queue. There is no separate queue-entry form to fill out.

One action, not two systems
9:16 AM

The waiting-room screen updates itself

The display and each staff member's dashboard reflect the current order as patients check in, as a doctor starts a consultation, and as one finishes and the next is called.

9:40 AM

A patient steps out and comes back

Their spot in the order is still whatever their check-in time says it is. Nobody is re-typing them into a second list or arguing about where they belong.

9:45 AM

The doctor sees only their own list

A doctor's dashboard is centred on their own patient sequence, not every doctor's queue at once, while front desk keeps the fuller view across the branch. Same check-in data, different view for what each person needs.

10:05 AM

A consultation ends, the queue moves on its own

Marking a consultation complete advances the display automatically. Front desk is not maintaining a second list by hand alongside the appointment book.

No manual queue upkeep

0

Separate token systems to buy

0

Manual queue-entry steps

4

Plans it is included on, Essential to Enterprise

9,999

Starting plan price per year, excl. GST

Patients used to crowd the desk asking how much longer. Now they just look at the screen. Front desk got quieter without us buying anything extra.

Clinic Owner

CuraVerto Early Adopter

What you get

📺

Included From Essential

Live Queue Display appears on every CuraVerto plan's features matrix, from Essential (₹9,999/year, excl. GST) to Enterprise. Not a paid add-on, not gated to a higher tier.

🔗

One Record, Not a Second System

The queue reads off the same appointments your clinic already books, checks in, and bills against. Nothing separate to keep in sync.

No Separate Queue-Entry Step

Marking a patient checked-in against their existing appointment is what puts them on screen. There is no second form to fill out.

👥

Role-Scoped Views

Front desk sees the fuller order across the branch. A doctor's own dashboard centres on their own patient sequence. Both read the same underlying data.

🔄

Advances On Its Own

Marking a consultation complete moves the display forward automatically, with no second list for front desk to maintain by hand.

🦷

Distinct From Dental Queue TV

The Dental Suite (Pro and above) separately bundles a dental-specific Queue TV alongside odontogram and consent tools. This page is about the general Live Queue Display, included everywhere.

Read the full breakdown of how the Live Queue Display works, and what it isn’t →

FAQ

Common questions from front desk teams

A crowded waiting room isn’t a hardware problem.
It’s a visibility problem, already solved.

See CuraVerto's Live Queue Display alongside the rest of the platform, included from Essential. Book a 15-minute walkthrough.

Get a Demo →