Patients ask front desk how much longer, over and over, because there is nowhere for them to check for themselves. The usual fix is a separate token-display purchase: a second subscription, a second login, a second thing that can drift out of sync.
CuraVerto's Live Queue Display isn't that. It's included from the Essential plan, and it reads off the same appointment record your clinic already books, checks in, and bills against.
Included From
Essential plan
Extra Systems
None
Queue Source
Your appointment book
Waiting Room · Live
Dr. Rao · Room 2 · 6 waiting
Now consulting
In progress
Token 14
Next up
Checked in
Token 15
Waiting
Checked in
Token 16
"How much longer, doctor?" asked by a dozen different patients across a busy morning, because there is no visible order for them to check for themselves.
No way to show the queue without calling names out loud, and calling names stops working the moment the waiting room gets loud or crowded.
A patient steps out for a call and comes back, and re-inserting them into a paper or verbal queue is where front desk ends up mediating a dispute instead of managing the desk.
A dedicated token-display box is a real, sellable product, but for a solo or two-doctor clinic it is a second subscription and a second screen on top of whatever already books the appointment.
Whether a patient booked through the WhatsApp bot, by phone, or walked in and was added at the desk, the appointment is already sitting in the schedule for the day. Nothing separate has to be created for the queue.
That single check-in action against the existing appointment is what puts the patient into the live queue. There is no separate queue-entry form to fill out.
One action, not two systemsThe display and each staff member's dashboard reflect the current order as patients check in, as a doctor starts a consultation, and as one finishes and the next is called.
Their spot in the order is still whatever their check-in time says it is. Nobody is re-typing them into a second list or arguing about where they belong.
A doctor's dashboard is centred on their own patient sequence, not every doctor's queue at once, while front desk keeps the fuller view across the branch. Same check-in data, different view for what each person needs.
Marking a consultation complete advances the display automatically. Front desk is not maintaining a second list by hand alongside the appointment book.
No manual queue upkeep0
Separate token systems to buy
0
Manual queue-entry steps
4
Plans it is included on, Essential to Enterprise
₹9,999
Starting plan price per year, excl. GST
“Patients used to crowd the desk asking how much longer. Now they just look at the screen. Front desk got quieter without us buying anything extra.”
Clinic Owner
CuraVerto Early Adopter
Live Queue Display appears on every CuraVerto plan's features matrix, from Essential (₹9,999/year, excl. GST) to Enterprise. Not a paid add-on, not gated to a higher tier.
The queue reads off the same appointments your clinic already books, checks in, and bills against. Nothing separate to keep in sync.
Marking a patient checked-in against their existing appointment is what puts them on screen. There is no second form to fill out.
Front desk sees the fuller order across the branch. A doctor's own dashboard centres on their own patient sequence. Both read the same underlying data.
Marking a consultation complete moves the display forward automatically, with no second list for front desk to maintain by hand.
The Dental Suite (Pro and above) separately bundles a dental-specific Queue TV alongside odontogram and consent tools. This page is about the general Live Queue Display, included everywhere.
Comparing options?
FAQ
No. CuraVerto’s Live Queue Display runs on any screen connected to a browser, and it is included in the base license starting from Essential at ₹9,999 per year, exclusive of GST. There is no separate token machine or standalone queue software to buy or install.
All four. It shows as included on the CuraVerto pricing page’s features matrix across Essential, Pro, Plus and Enterprise, not gated behind a higher tier or sold as a paid add-on.
No. The Dental Suite, available on Pro and above, bundles a dental-specific Queue TV alongside odontogram charting and consent tools for dental clinics. The Live Queue Display covered here is the general appointment queue for any clinic type, included from Essential.
No, it sits on top of it. The queue is populated from the same appointments CuraVerto already schedules, including bookings made through the Essential-plan WhatsApp booking bot. There is no separate queue-entry step; marking a patient checked-in against their existing appointment is what the display reads.
Not as part of this feature. The Live Queue Display is an on-screen waiting-room and dashboard view. CuraVerto’s WhatsApp features, on Essential and above, cover appointment booking, reminders and digital prescriptions, but a turn-by-turn WhatsApp alert is a separate capability we have not built and are not claiming here.
See CuraVerto's Live Queue Display alongside the rest of the platform, included from Essential. Book a 15-minute walkthrough.
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