Every one of tomorrow's patients needs a call today: are you still coming, what time was it, can you remind me the address. The receptionist starts every morning already behind.
CuraVerto sends the reminder automatically the night before, over WhatsApp. Patients confirm or reschedule themselves. Staff only handle the ones who don't respond.
Calls Needed
Only the unconfirmed
Sent
Automatically, overnight
Covers
Appointments + payments
Tonight's Reminder Batch
38 sent · 35 confirmed · 3 pending
Appointment reminders
Sent 9:00 PM
38
Payment reminders
Sent 9:00 PM
4
Vaccination due
Sent 9:00 PM
2
Forty patients to call before the doors open, and half of them do not pick up on the first try.
Every reminder is typed out by hand in a WhatsApp broadcast list, one message at a time, copy-pasted from yesterday's version.
By the time the last confirmation call is made, patients have already walked in for appointments nobody reminded them about.
Reminders for tomorrow's appointments, payment follow-ups, and post-visit instructions live in three different places, none of which talk to each other.
Every patient booked for tomorrow gets a WhatsApp reminder automatically, with the date, time, and doctor already filled in. Nobody at the clinic sent a single message.
Zero staff time, every nightMost patients reply with a tap, or simply do nothing, which counts as confirmed. A few reschedule right there on WhatsApp. The appointment list updates itself.
Instead of forty calls to make, three unconfirmed appointments are flagged for a follow-up call. That is the whole morning task list.
Forty calls become threeThe receptionist calls only the patients who haven't responded, with full context on screen, instead of working through the entire day's list one by one.
A patient with an outstanding balance from last week gets a separate WhatsApp payment reminder with a Razorpay link, using the same reminder engine that sent this morning's appointment nudges.
Tomorrow's reminders are scheduled to go out tonight, automatically, the same way today's did. Nobody has to remember to send them.
0
Separate reminder systems to maintain
0
Reminders typed by hand each night
24/7
Reminder engine runs, staff or no staff
0
Manual follow-up for a confirmed patient
“My front desk used to spend the first hour every day just calling people. Now she spends it on patients who are actually in the clinic.”
Clinic Owner
CuraVerto Early Adopter
Sent the night before via WhatsApp, with no manual sending and no broadcast list to maintain.
Outstanding-balance nudges with an embedded Razorpay link, sent from the same reminder engine.
Due-date alerts for paediatric schedules and flagged follow-ups, sent automatically the same way.
Only unconfirmed patients surface for a staff call, instead of the entire day's appointment list.
A patient can move their own slot from the reminder itself, no call needed in either direction.
The bot replies in the patient's own language, detected automatically from their first message.
Appointments, payments, and follow-ups are all scheduled and sent from the same system, not three separate tools.
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