Settle five things before the first admission.
Projects fail on the first morning, not at the demo.
Go-live fails on the first morning when a rate card is empty or a nurse has no login. Settle these five in order.
This is our recommended order. Your size decides the timing.
A hospital without rate cards on day one bills from memory.
Not everything needs to move. Choose what you need on day one.
Describe the wards, rooms and bed categories, enter the rate cards, define roles and what each can see, decide what existing data moves, train staff by shift with a time-limited paper fallback, and plan the first week with one named helper per shift.
Yes. Wards, bed categories, rate cards and staff roles are configured with the hospital before the first admission. It is a project that we do with you, not a switch.
Decide what you need on day one, such as demographics, active admissions and open balances, and ask the current vendor for an export in a named format. Not all history needs to move.
Train in each shift rather than by department, so night staff are not left out, and teach each person the three or four tasks they will do most before showing every screen.
For a short, named period. Agree the end date before go-live, so the paper register does not become a permanent second system alongside the software.
Send your bed count and the date you would like to start admitting, and we will tell you what needs settling first.
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