A clinic switching software is not setting up an empty account. It is moving years of patient records, prescriptions, lab results, and billing history out of one system and into another, while continuing to see patients every day in between. That is the real reason switching feels riskier than adopting new software from scratch: the data already exists, and the current vendor decides how hard it is to get out.
This article covers what to ask any clinic software vendor before signing, what CuraVerto states in writing about the migration included with a subscription, and the honest difference between a clinic going live on a new system and finishing a full historical data migration — because those are two different milestones, and vendors do not always say which one they are quoting.
The risk is not imaginary. Clinic software vendors vary widely in what they say happens to data once a clinic stops paying. CuraVerto's own comparison page for Practo Ray states the position plainly: on Practo, patient records, contact details, and consultation history live on Practo's platform, and if a clinic stops subscribing, accessing or exporting that data is restricted. CuraVerto's comparison page for MocDoc lists "data export on cancellation" as a feature row and marks MocDoc's answer not specified, because MocDoc's own public pricing and feature pages do not address it. CuraVerto, on both of those same comparison pages, publishes the opposite answer: full CSV and PDF export of patients, appointments, prescriptions, billing, and lab results, at any time, at no fee.
CuraVerto states its migration commitment directly on its pricing page: "Full setup and data migration from your existing system are included in the subscription at no extra cost · most clinics are live within a working day." CuraVerto includes that migration in the subscription price itself, not as a separate line item, and CuraVerto does not charge extra to bring existing patient data in. Note the hedge already built into that sentence: CuraVerto says most clinics are live within a working day, not that every migration finishes that fast — the next section is about exactly what that distinction means in practice.
CuraVerto can set up a clinic's account and bring in the essentials fast enough that the clinic takes new bookings, sends WhatsApp reminders, and writes new prescriptions the same working day it signs up. Finishing a complete historical data migration is a separate, longer process, and how long it takes depends heavily on the system the clinic is leaving.
| Source system | Deployment type | Typical full migration time | What moves |
|---|---|---|---|
| Practo Ray | Cloud / SaaS | 1–2 weeks | Patient list, appointment history, basic clinical records |
| Clinicea | Cloud / SaaS | 2–3 weeks | Patient master, appointment history, prescription records, billing history |
| Sparta HMS | On-premise server | 5–8 weeks, staged with a parallel run | Patients, appointment history, prescriptions, billing records, lab results |
Migrating a clinic off an on-premise system like Sparta HMS takes longer because the data has to be extracted and mapped out of a local server schema first, rather than moved between two cloud systems. For that kind of migration, CuraVerto runs a staged process: a data audit in week 1, schema mapping and a trial import across weeks 2–3, a parallel run across weeks 3–4 with both systems active, a cutover around week 5, and post-migration support through week 8. CuraVerto does not force that cutover date — both systems keep running in parallel until the clinic itself is ready to switch fully.
CuraVerto migrates the same broad categories across the source systems it documents: patient list and contact details, appointment history, clinical and prescription records, and — for most source systems — billing history. Migrating a clinic specifically from Sparta HMS, CuraVerto also brings across lab results. CuraVerto preserves a clinic's existing WhatsApp booking number wherever the source vendor's number can be ported, so patients do not have to learn a new number to book their next appointment.
A clinic evaluating a switch should get two separate answers from any vendor in writing before signing: how fast the clinic can be live and working day-to-day, and how long a complete historical migration actually takes for its specific source system. CuraVerto answers both directly — live within a working day, and a full migration timeline that depends on whether the clinic is coming from another cloud system or an on-premise server — and includes the whole process in the subscription price, with no separate migration fee.
CuraVerto includes setup and data migration in every subscription at no extra cost, with most clinics live within a working day. See CuraVerto's published pricing, or email CuraVerto's team the system the clinic is moving from for a straight answer on timeline before signing anything.